Frequently Asked Questions
Where can I be seen?
We hold clinics at a number of sites across Berkshire and all of these can be viewed within the navigation.
Will my insurance company cover my initial consultation?
Most insurance companies cover your initial biomechanical assessment and gait analysis with Mr Gallogly. It is your responsibility to check with your insurance company before your appointment and provide your authorization number. They may not cover your follow up appointments.
Will my insurance company pay for my insoles?
Insurance companies do not cover the cost of insoles or braces.
What happens if my insurance company refuses to pay for my consultations?
The responsibility for any outstanding bills is the patients. If your insurance company does not pay, the fee with be converted to self funding for payment.
What should I wear?
Suitable, loose fitting or comfortable clothes. It may be helpful to wear/bring shorts to your appointment if you can.
Do I need to bring anything?
What will happen when I am there?
During the initial stages of your appointment your clinician will ascertain the current problem/s you are having and the aims you would like to achieve. You will be asked questions about your problem, your general health and any activities that you undertake. Following this, a physical examination will be carried out and your walking/gait will be assessed. At this stage we will explain to you the reasons for your problem, if it is not already known and also some options of managing your problem. If you agree to have a customed orthosis we will take some drawings/plaster casts/moulds of your affected area and arrange an appointment with you to come back and have your prescribed orthosis fitted.
Will the assessment hurt?
You may experience some soreness after your assessment. This should settle down within a few days. Please contact us if the discomfort does not settle.
Should I take any medication before I attend?
Follow your normal routine with your medication.
Can I bring someone with me?
Please let us know when booking your appointment if you wish to be accompanied during your treatment. You are very welcome to bring a relative, partner or friend with you. If you wish to have a chaperone present when being treated, please request this.
What happens if I need to cancel my appointment?
Please give us at least 24hours notice if you wish to cancel or reschedule your appointment.
Should I wear my Orthoses all the time?
Initially, no! It is very important that when you get a new Orthosis, you take your time and break it in. This is done in hourly increments until you are able to wear it with no problems. This takes around two weeks. Our Orthoses are designed to fit into most of your footwear and can be transferred.
Will my insoles fit into my footwear?
It is impossible to guarantee that an Orthosis will fit into all your footwear, given the number of designs available. We encourage you to take some of your footwear to your initial appointment if this is an area you are concerned about.
How long will it be before I see results?
It usually takes 6-8 weeks before you will be able to reflect on how your orthosis is helping.
How long will my Orthoses last for?
This depends on how much you use it and also the material it’s made from. In general however most orthoses will last approximately 12-18 months. Some orthoses can last as much as 4-5years. It really varies from person to person.
Does my private Insurance cover this treatment?
The consultation fee is covered through most health insurers but the cost of the orthoses are not.
Do I need separate Insoles for Sport?
You should have separate sport insoles as they tend to require a different style of material may become very worn very quickly if you are transferring them from sports to everyday footwear.
